Your criteria
Put your required answers and disqualifiers ahead of qualified delivery, so your team spends more time reviewing prospects who fit the matters you want.
MASS TORT LEADS · INBOUND CALLS · TRAFFIC
Mass tort growth.Built aroundyour firm.
Your claimant profile. Your intake standards. One accountable acquisition partner.
Put more of your team’s time into the prospects who fit—and more of your budget behind the work that wins clients.
YOUR QUESTIONS. YOUR CRITERIA.TH / 01
Intake fit starts
before intake.
Your firm defines the answers
that make the introduction.
Your intake profileThe criteria behind every qualified introduction
Illustrative qualification flow
01
Inbound callsQualified to your questions
02
Exclusive & shared leadsRaw · Qualified · Retainers
03
TrafficYour audience. Your destination.
PRECISION IN EVERY INTRODUCTION
01
A MORE PRECISE CONNECTION
You know the docket you want to build.
We build acquisition around it.
Your growth plan deserves a partner who can connect sourcing, screening and delivery. TortHarbor brings inbound calls, leads and traffic together around your firm’s exact requirements. Reach across acquisition sources, buy the stage that removes your intake bottleneck, and give your team one partner to hold accountable.
THE BRIEF IS THE BLUEPRINT
Broad reach.
Specific intent.
Turn your intake standards into earlier screening, your staffing plan into delivery rules, and your acquisition budget into a mix your team can work.
Make your intake standards the starting point.
A lead is only useful if it fits the matters your firm wants to pursue. Your requirements become a clear screening brief, so sources work toward the same claimant profile.
- Scripted qualifiers
Your approved questions capture the exposure, timing and reported diagnosis your team needs. A consistent question path makes initial fit easier to assess across sources.
- Required answers and disqualifiers
Define what must be present and what stops a qualified delivery. This helps keep known mismatches out of your queue before they consume paid intake time.
- A clear boundary for further review
Separate self-reported information from evidence your firm still needs. Staff can see what to confirm next and avoid treating an initial screen as completed case review.
Choose the work you want your team to own.
The right acquisition mix supports how your firm converts interest into clients. Combine formats to fit your staffing, follow-up strengths and budget instead of forcing every opportunity into one workflow.
- Calls for staffed intake windows
Put a live conversation in front of an available specialist while the prospect is engaged. Match volume to the time your team can give each caller.
- Lead stages for different staffing needs
Raw inquiries use your own screening process; qualified leads move that first pass upstream; retainer programs include initial signing. Buy the stage that relieves your actual bottleneck.
- Traffic for a funnel you want to grow
Add acquisition sources to your existing destination while keeping the forms and follow-up you control. Compare each format’s downstream results to decide where budget belongs.
Give every opportunity a workable next step.
Acquisition creates value when intake can act on it. We scope delivery around your team’s availability and the information needed to move each prospect forward.
- Hours and caps that protect follow-up
Match delivery to real staffing capacity to help prevent missed conversations and growing backlogs. Expand the program as your team can absorb more volume.
- Screening context at handoff
Define the answers and supporting details that accompany each format. Your staff gets a clear starting point for follow-up, confirmation and remaining intake.
- AI screening where a transfer fits
For the additional transfer option, our proprietary engine applies your questions before handoff. Your live specialists can focus on qualifying conversations and the next step toward representation.
Screening identifies a potential fit. Your firm determines legal eligibility and case acceptance.
02
THREE CORE OFFERINGS. ONE ACQUISITION PARTNER.
The connection you need.
The format you want.
Different formats solve different intake constraints. Choose where our work ends and your team takes over, then compare the cost of turning each format into retained clients.
01
Inbound calls
Spend live intake time on better-fit conversations.
Connect with people who initiate a call after a question path built around your requirements. Your team can speak with an interested prospect in the moment, with initial screening already addressed.
- Your scripted qualifiers and disqualifiers
We use your required questions and answers to screen for fit before connection. Known mismatches can be filtered earlier, freeing intake staff to focus on prospects worth further review.
- Calls when your team can answer
Delivery hours and caps reflect staffed capacity. This helps protect the opportunity you paid for from missed calls, rushed conversations and an overloaded intake queue.
- Context that moves the conversation forward
Agree on the screening answers and call context your team receives. Intake can confirm key details and address remaining questions with a clearer starting point.
02
Exclusive & shared leads
Put your budget behind the work you need.
Choose the stage that complements your team’s strengths. Keep qualification in-house, move initial screening upstream or purchase an agreed retainer deliverable to focus your staff on the next step.
- Raw leads: keep your screening advantage
Use your own outreach, scripts and qualification process when that is where your team excels. The purchased scope starts with the inquiry; your staff controls how it is developed.
- Qualified leads: reduce first-pass screening
Receive responses assessed against your criteria, so staff can prioritize follow-up and remaining checks instead of spending the first contact establishing basic campaign fit.
- Retainers: move staff effort further along
Firm-approved signed documents and an agreed intake packet let your team focus on onboarding, evidence and case review, with the initial signing step included in the purchased scope.
- Exclusive or shared: match your strategy
Exclusive terms limit competing delivery by the supplier. Shared programs offer another pricing and volume option for teams built for fast follow-up. Choose using actual signing economics.
03
Traffic
Grow through the funnel your firm already owns.
Send prospective audiences to your landing page, form or campaign. Keep control of the experience that turns interest into inquiries while TortHarbor coordinates the agreed acquisition sources.
- Audience fit before additional volume
Define the campaign and audience together so acquisition supports the matters you want to grow. Give your funnel a relevant starting audience, then assess the inquiries it produces.
- Your destination, your conversion process
Keep your branding, forms and follow-up workflow in place. You can build on the process your team already knows without adopting a different intake experience just to add sources.
- Source feedback that informs spending
Connect source information with the outcomes your firm shares. Use that evidence to adjust the mix toward sources producing useful inquiries, rather than judging traffic by visits alone.
ADDITIONAL DELIVERY OPTION
Your criteria. Our AI.
A more purposeful handoff.
Add AI-qualified call transfers when initial screening is taking time away from your live intake team. Our proprietary engine applies your approved questions, required answers and disqualifiers before handoff. That helps filter known mismatches earlier and gives your specialists more room to build rapport, confirm details and advance the representation process. Transfer hours and context are scoped around the team receiving the call.
Explore AI-screened transfersAlready have incomplete inquiries? Explore intake recovery.
Put acquisition spend you have already made back to work. We can scope follow-up on incomplete inquiries to help surface interested prospects who did not finish intake, giving your team another opportunity to continue the conversation. Outreach depends on the original permissions, suppression requirements and your approved process. Discuss intake recovery
Program scope, pricing, qualification, exclusivity and retainer deliverables are confirmed in writing. Your firm determines legal eligibility and case acceptance.
WHY TORT HARBOR
A stronger partner.
A sharper acquisition advantage.
Win on fit, flexibility and accountability. TortHarbor combines multiple acquisition sources, your exact screening standards and the delivery formats your team can convert, backed by Scale Club’s performance marketing experience. Every part of the program has a job: help your firm turn the right opportunities into retained clients.
Build your acquisition programBroader sourcing. One accountable partner.
Managing separate suppliers means repeating briefs, reconciling different screening standards and chasing issues across relationships. TortHarbor coordinates the agreed sources under one program, with one set of requirements and a clear contact for delivery or quality concerns. Your team gets broader acquisition options while spending less time managing vendors.
Buy the work that moves your firm forward.
A strong outbound team can develop raw inquiries. A team stretched by screening may need qualified leads. Staff with live availability can work calls, while a firm with an established funnel can buy traffic. Having those options through one partner lets you put budget behind the work your operation can turn into clients, and adjust when that bottleneck changes.
Keep wasted intake time out of your growth plan.
Unanswered calls and neglected follow-up can turn acquisition spend into missed opportunities. We scope hours, caps and handoff requirements around the people receiving your inquiries. Your team gets a workload it can act on, and you have a practical basis for increasing volume as staffing and follow-up capacity grow.
Put signing economics at the center of the program.
A low delivery price is only useful if the opportunity progresses. Share contact, signing, acceptance and rejection feedback so we can distinguish a source-fit problem from a screening or handoff issue. That gives us a basis to adjust the program and helps you allocate spend using cost per retainer and accepted case, rather than volume alone.
THE EXPERIENCE BEHIND TORT HARBOR
A focused legal brand.
An experienced acquisition business.
TortHarbor brings Scale Club’s performance marketing experience to plaintiff law firms—with the sourcing, qualification and handoff built around your practice.
LEADERSHIP
Jake Gonzalez
Founder & CEO, Scale Club
Jake leads Scale Club’s acquisition business across insurance, finance and home services. TortHarbor applies that operating perspective to the needs of legal intake: clear buying criteria, usable delivery and disciplined attention to acquisition economics.
Talk acquisition with JakeExperience across acquisition models.
Inbound calls, lead delivery and traffic are established parts of Scale Club’s broader business. That gives your firm a partner who can work across formats and match the scope to the work your team needs covered.
Your legal requirements lead the program.
Your approved questions, disqualifiers and receiving capacity shape the brief. Broader acquisition experience becomes useful when it is applied to the exact intake your firm wants to run.
Clear ownership from brief to review.
One relationship coordinates the agreed sources, delivery requirements and intake feedback. Your team knows where to take questions and what to evaluate before increasing spend.
PUT YOUR ACQUISITION ASSUMPTIONS TO WORK
The unit price
is just the start.
See how price and conversion work together before you allocate budget. Model cost per signed retainer and accepted case to judge whether a cheaper delivery—or more screening up front—makes sense for your firm.
Open the full acquisition calculatorIllustrative acquisition cost per accepted case
$1,429$1,000 per signed retainer
- Acquisition spend
- $20,000
- Signed retainers
- 20
- Accepted cases
- 14
Understand lead stages, retainers and these inputs
Raw leads and qualified leads need different levels of intake work. Exclusive leads and shared leads describe distribution. Model each program separately with its own signing rate.
Signed retainers are the signing-stage outcome. Accepted cases are those your firm accepts after its required review. Use both rates from the same delivery group and allow time for outcomes to mature.
If you are buying a retainer program, use its per-retainer cost and delivered retainer count, and set the signing rate to 100%. The acceptance rate still reflects your firm’s subsequent review.
Unit cost should include the campaign fees you want to model. The calculator does not automatically include intake labor, records or later legal costs.
Illustrative assumptions, not TortHarbor pricing, benchmarks or a forecast. Include campaign fees in unit cost. Excludes subsequent records, legal work and financing. Acceptance means your firm accepts a retained claimant after its review. Values stay in this browser.
Know what to ask.
Know what you’re buying.
All acquisition resourcesINBOUND CALL ACQUISITION
Mass tort inbound calls. Your criteria before the conversation.
Connect with mass tort callers screened through your firm’s questions. Align qualification, receiving hours and caps with your intake team through TortHarbor.
Explore the serviceLEAD ACQUISITIONMass tort leads. The stage and delivery you need.
Raw leads, qualified leads and signed retainers, with exclusive and shared lead options scoped around your firm’s intake criteria. Explore TortHarbor lead acquisition.
Explore the serviceTRAFFIC ACQUISITIONMass tort traffic. Your funnel, with more acquisition reach.
Grow your mass tort funnel with traffic coordinated by TortHarbor. Keep your landing pages and intake process while aligning sources with downstream outcomes.
Explore the serviceBUYER GUIDEMass tort lead cost: what your acquisition budget actually buys.
Compare mass tort cost per lead, call, signed retainer and accepted case. Use a worked example to evaluate quotes and plan a measurable acquisition pilot.
Explore the guideBUYER GUIDEMass tort lead qualification starts with a brief your intake team can use.
Build mass tort lead screening around your firm’s questions, hard disqualifiers, review rules and evidence needs. Includes a practical criteria matrix.
Explore the guideBUYER GUIDEHow to evaluate a mass tort lead provider.
A practical law-firm guide to reviewing mass tort lead providers: sourcing, screening, permission evidence, exclusivity, credits and outcome reporting.
Explore the guideLAS VEGAS13—15OCTOBER 2026
MASS TORTS MADE PERFECT · BELLAGIO
Let’s talk about
your next docket.
Bring the torts you’re growing, the clients you want and the intake bottleneck holding you back. We’ll discuss the formats, screening and delivery approach that could help your team build the docket you want.
Make time for TortHarborIndependent company. Not affiliated with or endorsed by MTMP.CLARITY BEFORE COMMITMENT
The questions
that matter.
Why choose TortHarbor?
Your firm gets access to multiple acquisition sources through one partner responsible for coordinating the program. You give us one brief, one set of screening requirements and one stream of intake feedback; we use those to guide the agreed source mix and delivery. That reduces the work of managing separate suppliers and gives your team a clear place to address mismatches or capacity changes. Calls, leads and traffic let the program fit your operation, backed by Scale Club’s performance marketing experience.
Can you qualify around our exact intake questions?
Yes. Your firm provides the scripted questions, required answers and disqualifiers. For qualified inbound calls and lead programs, that puts your first-pass screening before delivery, helping staff spend less time on known mismatches and more on prospects worth reviewing. We agree on which responses travel with the handoff so intake knows what has been covered. Raw lead and traffic programs have separately agreed scopes.
Can we combine formats or use our own funnel?
Yes. Use calls where you have live capacity, select the lead stage that complements your staff, and send traffic to a funnel you already control. This gives you room to adjust acquisition as staffing and campaign needs change without rebuilding a separate supplier relationship for every format. Each format has distinct terms and should be assessed on its own signing and acceptance results.
What does it take to get started?
Share the tort, claimant profile, qualification questions, target volume and receiving hours. Together we define the delivery format, source and screening context, caps, billable event and review terms before launch. A scoped pilot can be discussed for the campaign.
Do you guarantee accepted cases?
No. Retainers may be the agreed purchased deliverable, but records verification, legal eligibility and final case acceptance remain with your firm. Legal outcomes and recoveries are not guaranteed.
LET’S START WITH YOUR CRITERIA
Put TortHarbor
to work for your firm.
Bring us your claimant criteria, target volume and intake bottleneck. We’ll map the acquisition mix, qualification path and delivery scope around them—so you can evaluate a concrete program for growing your docket.
Choose a time with JakePick an available time on the calendar.
contact@scaleclub.comJake Gonzalez
Founder, Scale Club